Updates to Island Direct Policies and Pricing

01.11.2024
Updates to Island Direct Policies and Pricing

At Island Direct, we remain committed to providing seamless, reliable ferry services while offering value and flexibility for our passengers. As part of this commitment, we are introducing a few key updates to our fares and policies.

What’s Changing?

Updated Child Fare Policy 

  • Our child fare now applies to passengers aged 5–15 years inclusive (previously 5–12).
  • Children under 5 continue to travel free of charge.

New Child’s Multi-Pass 

  • We’ve introduced a Child’s Multi-Pass, offering 10 trips for $99—perfect for frequent young travellers 5–15 inclusive.
  • Please note, children under 13 must be accompanied by a paying adult when using this pass.
  • Download instructions for the Child’s Multi-Pass here

Fare Adjustment for Adult Tickets – Effective December 1, 2024

  • One-way adult fare: $29.50
  • Return adult fare: $59
  • This adjustment ensures we maintain the quality and reliability of our service, without affecting other fare categories such as commuter or multi-pass options.

    We appreciate your continued support and patience as we evolve to meet the needs of our passengers while maintaining the high standard of service.

    For more details or assistance, please visit our fares page or contact us at hello@islanddirect.co.nz.

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